- #Wd my book 3tb has stopped working windows 10#
- #Wd my book 3tb has stopped working pro#
- #Wd my book 3tb has stopped working download#
Here's instructions to uninstall the drivers. It is very strange that Everest report the physical drive yet it not appear in Disk Management. If yes, click it, then Edit->Select All then Edit->Copy and then paste into your next post.Expand Components (click + sign next to it).(It may take a short while till a second window opens) => Then save to a file and also attach this file to your TechSpot postĬheck if Windows reports any problem devices => File->Save Selected Devices, use pull down menu to set Save As Type to. Report all installed and uninstalled USB devices (If you don't see it among your icons, you need to click the TechSpot Go Advanced button towards bottom of window) When you create your TechSpot post, use the paper clip icon to attach the report. Attach the report file to a TechSpot post.Get a Custom Report report in plain text. Then (still under Preferences) click Report and uncheck Include Debug Information.
#Wd my book 3tb has stopped working download#
But then why did it work with the 3.If you could do the following may be easiest way to be certain of just what you should seeing where and then follow up with youĬlick to download then run Everest Home.
#Wd my book 3tb has stopped working pro#
But for this to happen on both 3.0 ports on the Lenovo and Pro 4 suggests it's an issue with the individual ports either, but somethingĪbout compatibility between the WD drive and 3.0 ports in general. Not an extension cable, to make sure it's getting enough power but that didn't do anything either.Īny suggestions? On the face of it, it can't be the hard drive or power cable as they work with the Lenovo 2.0 ports. I've also tried plugging the WD power cable directly into a wall socket, Obviously I've also tried restarting the Pro 4 after uninstalling all the greyed out devices, but it still didn't work after restart. Out devices in Device Manager - but nothing's happened. I've tried the same fix again - uninstalling all greyed However, it's stopped working again now (same issue: light comes on, spins up, nothing on the Pro 4). This worked, and the drive started working with the Pro 4 3.0 port again. I clicked "View > Show hidden devices" and then uninstalled all the greyed out devices which appeared under both "Disk Drives" and "Universal This issue came up a few weeks ago and, following advice I found online, I tried accessing Device Manager on the Pro 4. If you plug it in to either 2.0 port on the Lenovo it works fine.Īs I say, this is recent. Nothing appears in Device Manager either. You don't get the "ping" sound you normally get when you plug in a USB device, and the drive does not appear in my computer. If you plug it in to either 3.0 port, the light comes on the hard drive and it spins up, but It doesn't work on the 3.0 ports on either the Lenovo or Pro 4. My issue is that, recently, the WD has started only working with the USB 2.0 ports on the Lenovo. The WD drive is set up for File History backups with the Lenovo. I have Bitlocker activated and have used it to encrypt the WD drive with Bitlocker too. I also have a relatively newly purchased WD My Book 2TB external
#Wd my book 3tb has stopped working windows 10#
I have a Surface Pro 4 also running Windows 10 and with the usual single USB 3.0 port. I have a Lenovo Z50 laptop running Windows 10 which has two USB 2.0 and one USB 3.0 ports. I've seen people post similar issues in the past, but haven't yet seen a response which has worked for me.įirst, my devices.
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